20
minutes
Your Price:
0.00
€
Brief Description
- This course is a more generic course that is not focusing on a single model. This course introduces basic guidelines for professional diagostic approaches and how to utilize the finding for solving an issue or requesting support.
Target Group
- Service
After this training you will be able to…
- During this course you will learn the most important details about: • Utilizing existing Kyocera documentation
• How to claim and contact with CSSD tech
• Basic Information Needed for Claims in the Services portal
• Phenomenon Type
• The difficulty of logging
• JAM, C-Call
• Identification of the location of the occurrence
• Non-discharge phenomenons
• White line isues
• Belt issues
• Common approaches