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Breve descrizione
- Handout for trainers and students. Using scenarios to explain concrete aspects of (remote) device management
Obiettivi di gruppo
- Service Technician
Contenuti teorici e pratici
- DEVICE MANAGEMENT INTRODUCTION
- INSTALLING AND CONFIGURING NET VIEWER
- MANAGING DEVICE SETTINGS
- MANAGING HYPAS APPLICATIONS
- FIRMWARE UPDATES OVER THE NETWORK
- JOB ACCOUNTING WITH NET VIEWER
- MULTI-SET
- INSTALLING AND CONFIGURING NET ADMIN
- MANAGING DEVICES WITH NET ADMIN
La partecipazione a questo corso di formazione vi darà
- Get a general understanding of device management benefits and use cases
- Use KYOCERA Net Viewer and Net Admin effectively to facilitate device management tasks
- Install and configure Net Viewer and Net Admin to use them in small and large network environments
- Use the application interfaces effectively to perform device management
- Use Net Viewer and Net Admin features to stay informed about the customers’ devices
- Apply settings and configurations to devices and install HyPAS applications and firmware updates over the network
- Make informed decision whether to install Net Viewer or Net Admin in a customer environment
- Know your tools to discuss with corporate network admins and explain the tools and their benefits to them
- Consult customers and propose solutions for customer pains
Commenti
- Handout available in English (v. 1.0) DE, FR, ES, IT