How to identify, solve and report failures efficiently

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  20  minuti
Il tuo prezzo: 0,00 €

Breve descrizione

  • This course is a more generic course that is not focusing on a single model. This course introduces basic guidelines for professional diagostic approaches and how to utilize the finding for solving an issue or requesting support.

Obiettivi di gruppo

  • Service

La partecipazione a questo corso di formazione vi darà

  • During this course you will learn the most important details about:
  •       • Utilizing existing Kyocera documentation
          • How to claim and contact with CSSD tech
          • Basic Information Needed for Claims in the Services portal
          • Phenomenon Type
          • The difficulty of logging
          • JAM, C-Call
          • Identification of the location of the occurrence
          • Non-discharge phenomenons
          • White line isues
          • Belt issues
          • Common approaches